Frequently Answered Questions
What Shipping Methods Are Available?
We use traditional shipping methods like USPS, UPS, DHL, XParcel, etc.
How Long Will It Take To Get My Package?
Most packages arrive in the USA in 3-5 days. International shipments can take 10-15 depending on location.
Do You Ship Internationally?
What Payment Methods Are Accepted?
Visa Mastercard, Amex, Discover, paypal, amazonpay
Is Buying On-Line Safe?
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Orders and Returns
How do I place an Order?
All orders can be placed easily online. You can also call us to get help with placing an order.
Do I need an account to place an order?
No you do not need an account to place an order, but we do offer discounts to customers who set up auto shipments for products they love.
How Can I Cancel Or Change My Order?
Orders are placed and shipped out the same or next day. A call or email to support can help you modify an order if caught in time.
How Do I Track My Order?
All orders receive an email with a tracking number once the order ships. If you are unable to locate the email, it is best to check other folders like promotions, or spam just in case your ESP mislabeled the email.
How Can I Return a Product?
We offer returns on defective products, and honor a guarantee for first time purchasers. It would require getting a return authorization from customer support.